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List of Lenders/Servicers

*Access your account online from this site 

Partial list of lenders/servicers in the 
Federal Family Education Loan Program (FFELP):

Access Group www.accessgroup.org*
Customer Service: (877) 472-3227
Fax for Forms: (302) 477-4001
Address for Forms: P.O. Box 15248, Wilmington, DE 19803-2727
 
ACS (formerly AFSA) www.acs-education.com*
Customer Service: (800) 835-4611
Fax for Forms: (315) 738-2232
Address for Forms: P.O. Box 7051, Utica, NY 13054-7051
 
ACS (Wachovia) www.wachovia.com/repaymentcenter*
Customer Service: (877) 201-3161
Fax for Forms: (866) 326-2083
Address for Forms: P.O. Box 78845, Phoenix, AZ 85062-8845
 
AES/PHEA www.aessuccess.org
Customer Service: (800) 233-0557
Fax for Forms: (717) 720-3916
Address for Forms: P.O. Box 2251, Harrisburg, PA 17105
 
Brazos  www.bhesc.org*
Customer Service: (800) 375-9208
Fax for Forms: (800) 613-9137
Address for Forms: P.O. Box 14445, Austin, TX 78761
 
Chase www.chasestudentloans.com
Customer Service: (800) 489-5005
Fax for Forms: (601) 899-4333 or (601) 206-9848
Address for Forms: PO Box 6004, Ridgeland, MS 39158
 
Citibank www.studentloan.com*
Customer Service: (800) 967-8777
Fax for Forms: (605) 357-2013
Address for Forms: P.O. Box 6191, Sioux Falls, SD 57117
 
College Loan Corporation www.accessgroup.org*
Customer Service: (888) 972-0852
Fax for Forms: (302) 477-4001
Address for Forms: P.O. Box 15248, Wilmington, DE 19850-2727
 
Direct Loan Program www.loanconsolidation.ed.gov
Customer Service: (800) 848-0981
Fax for Forms: (800) 848-0984
Address for Forms: PO Box 530260, Atlanta, GA 30353-0260
 
EFSI www.efsi.net*
Customer Service: (800) 523-7446
Fax for Forms: (949) 282-6732
Address for Forms: PO Box 3058, Mission Viejo, CA 92690-1058
 
Great Lakes www.mygreatlakes.com*
Customer Service: (800) 236-4300
Fax for Forms: (800) 375-5288
Address for Forms: PO Box 3059, Milwaukee, WI 53704
 
Iowa Student Loan www.studentloan.org
Customer Service: (800) 243-7552
Fax for Forms: (515) 223-9535
Address for Forms: 6775 Vista Drive, West Des Moines, IA 50266-9305
 
KHESLC  www.studentloanpeople.com*
Customer Service: (888) 250-6401
Address for forms: P.O. Box 9001778, Louisville, KY 40290-1778
Address for consolidations: P.O. Box 24328, Louisville, KY 40224
Fax for forms: (502) 329-7077
Mapping Your Future www.mappingyourfuture.org
Locating Your Loans - please follow this link
 
MOHELA www.mohela.com*
Customer Service: (800) 666-4352
Fax for Forms: (888) 387-3530
Address for Forms: 633 Spirit Dr., Chesterfield, MO 63005-1243
 
National Education www.nationaled.net*
Customer Service: (800) 345-4325 
Fax for Forms: (800) 345-9588
Address for Forms: 200 W. Monroe St, Suite 700, Chicago, IL 60606
 
Nelnet (formerly Unipac, EFS Services, and Institution Student Loan Service)  www.nelnet.net*
Customer Service: (888) 486-4722
Fax for Forms: (402) 458-2298
 
Sallie Mae Loan Servicing Center www.salliemae.com*
Customer Service: (888) 272-5543
Fax for Forms: (800) 848-1949
Address for Forms: SMSC, P.O. Box 9500, Wilkes-Barre, PA 18773-9500
 
SLFC www.slfc.com*
Customer Service: (800) 592-1270
Fax for Forms: (605) 622-4464
Address for Forms: PO Box 790437, St. Louis, MO 63179-0437
 
Southwest Student Services, AZ www.sssc.com*
Customer Service: (800)-367-2369
Fax for Forms: (480) 461-6589
Address for Forms: P.O. Box 41150, Mesa, AZ 85274-1150
 
Sun Trust Bank www.suntrusteducation.com*
Customer Service: (800) 552-3006
Fax for Forms: (804) 319-4823
Address for Forms: P.O. Box 27572, Richmond, VA 23261
 
Wells Fargo www.wellsfargo.com*
Customer Service : (800) 658-3567
Fax for Forms: (800) 456-0561
Address for Forms: P.O. Box 5185, Sioux Falls, SD 57117-5185
 
Wyoming Student Loan Corp www.wyoloan.com*
Customer Service : (800) 999-6541
Fax for Forms: (307) 778-3943
Address for Forms: 1401 Airport Parkway, Suite 300, Cheyenne, WY 82001-1543
 
Xpress Loan Services www.xlservicing.com*
Customer Service : (888) 811-7104
Fax for Forms: (888) 811-7103
Address for Forms: PO Box 88037, Chicago, IL 60680

 

 

If you don't know who your lender/servicer is, try the National Student Clearinghouse Loan Locator (http://www.nslc.org/secure_area/loan_locator.asp)

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Locate your federal student loans

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Requires Social Security number and date of birth

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Review your federal student loans and Pell Grant history

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Requires a PIN (visit the PIN registration site (http://pin.ed.gov/) if you lost or never received a PIN)




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(888) 633-4850


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